I am going to talk to you about cars. Currently there is a revolution taking place in the automotive industry. Ever since the Californian car manufacturer, Tesla Motors, started to introduce cars that had advanced autonomous driving capabilities, the rest of the market has been playing catch up. Why is this? Well, it is due to automation of driving being the natural next step in the on-going development of the motor car.
Most people who drive cars see them as a tool. If there is a way of making that tool simpler and safer to use, consumers will be interested. There is also increasing pressure from regulatory bodies and governments globally to make cars safer for both their occupants and the people outside of them. It can be said that with more and more people being able to afford private transportation there is going to be less space on the world’s roads. Thus, collisions are going to be an increasingly common occurrence. Commentators are now certain that within most people’s lifetime it will be against the law to drive a car without any sort of autonomous driver aids.
The rest of the automotive industry is now playing catch-up with Tesla. They all now realise that this trend towards automation cannot be avoided. To stay competitive, they must fundamentally change the way they design their products. Those who ignore it will go out of business.
This trend is not confined to the automotive industry. We are seeing the automation revolution in full swing everywhere. Think to yourself, when was the last time you renewed your car or house insurance by post? How did you buy that replacement phone charger cable last month? Did you go to your local high street for it?
Much like the automotive industry, the healthcare industry in the UK is coming to terms with the brave new world of automation.
Private hospitals, for example, understand that given the option most patients would rather complete their pre-op documentation using an online portal. Completing a paper form and then posting it to the hospital is far too time-consuming.
If healthcare providers are not giving their customers the choice of using technology to automate administration processes as much as possible, the customer will inevitably go to a provider who will.
Private Health providers are gradually starting to embrace automation in healthcare for all aspects of their business to stay competitive. A private hospital that spends time and money on administration, compared to a hospital that saves that time and money through automation, will be at a huge disadvantage.
However, there is a challenge to automation in healthcare. Developing automation and then implementing it successfully are complex tasks that take knowledge and time. Many private health providers cite these as the main reasons for being reluctant or slow to embrace automation and digitisation. Our healthcare clients also, of course, need reassurance that the new processes will be safe for patients and CQC compliant. psKINETIC understands these issues and has been a leading provider of automation in the healthcare sector for over 10 years.
By working with psKINETIC on automating key processes in your organisation, you have peace of mind that the project will be to scope, on budget, and will provide clear tangible benefits to your company and your customers. In fact, our aim is to provide 10 x Return on Automation. In other words, we will aim to give you 10 x your investment back in cost savings and make your processes 10 x more efficient.
psKINETIC would like the opportunity to provide visibility of that experience and the business process automation in healthcare solutions we have deployed. Why not contact Liam Woods or phone him on 07747 032888 for an exploratory discussion?
View our Healthcare Solutions page for more information.
Author: Liam Woods, Account Executive: Healthcare psKINETIC