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The delivery of social care is going through fundamental changes. Although budget cuts dominate the headlines (they will for the next 12 to 24 months), the real question is how to provide better, more cost-effective social care. The future is personalised, outcome-based care at home or in the community commissioned jointly by councils and
The potential of case management systems to improve outcomes AND reduce cost is significant and rarely disputed. A good case management system will reduce the cost of communication between stakeholders, ensure compliance with policies and generate rich management information for further process improvements. Based on our experience there are 5 key challenges that must be
Providers of healthcare services are under increasing pressure to deliver more for less. Process control, automation and better MI are seen as critical components of case management software. Only a few years ago, comprehensive customised case management and work-flow solutions were the preserve of large businesses willing to spend millions of pounds on projects that