“With over 10 years under our belt, we understand that speed to delivery is important. Our methodology has evolved through the years, and with over 50 successful projects delivered, we continue to perfect the formula. Our agile methodology ensures the right balance between business analysis, development and QA activities. Our focus is on improving or transforming processes in a matter of weeks. To enable projects to be completed both quickly and cost-effectively, our typical model comprises a small dedicated onshore team of Business Analysts and Tech-Leads, supported by an offshore team.”
Companies naturally want to make their customer experience as seamless as possible, while also saving costs. Both can be hindered by legacy IT systems, but mitigated by Robotic Process Automation (RPA) Solutions that simulate users undertaking repetitive activities.
psKINETIC was an RPA pioneer in the UK, delivering our first project in 2013. It is becoming an increasingly popular solution: in August 2018, Forrester stated that even its ambitious growth projections for RPA were being exceeded. When deployed in the right circumstances, it can be astonishingly effective. For example, for one customer we introduced RPA bots to automate patient registration in a large clinical system. By automating over 96% of registrations we’ve freed up staff time and delivered an in-year saving of over £100,000.
At psKINETIC we have a smarter, lower-risk approach to delivering value.
Smarter software: We focus on how to augment clients’ existing systems rather than replace them, so reducing project risk, business disruption and timescales. Our aim is to deliver projects (from first briefing to implementation) within 8 weeks. By using Blue Prism’s world-renowned RPA technology, our Engineering team is able to adjust the platform to meet our clients’ exact requirements and to augment their existing systems. Importantly, this adaptability also enables us to build in the capacity to meet future needs. Our clients are consequently able to approach projects in a planned, phased approach quickly tackling those areas that will deliver immediate returns.
Outstanding Delivery: Blue Prism’s technology is the enabler that provides the building blocks. True success comes from a well-defined, focused, agile delivery. psKINETIC’s methodology is designed to ensure that the RPA solutions we design and implement are effective, intuitive and durable.
We do this by adding a critical phase into the initial implementation, focusing on our customers’ staff and their existing processes and assessing how our proposed solutions would interact with them. Our aims are to minimise disruption and dependencies and concentrate on providing immediate returns.
What makes our delivery outstanding?
– Defining early success criteria.
– Building a strong project implementation document that everyone signs up to.
– Having senior stakeholder buy-in to push down the importance of achieving given milestones.
– Measuring key deliverables and behaviours at each checkpoint.
– Highlighting risks and impacts immediately.
– Religiously sticking to the project implementation plan.
Post deployment, we have:
– an established, dedicated team to provide a Managed Application Support Service.
– a dedicated Customer Success team that can provide effective 24x7x365 support.
– an engineering team available to discuss any adaptations/extensions of the RPA our clients would like to undertake.
The Benefits of Return-on-Automation
Read more about our Robotic Process Automation Solutions: