Customer lifecycle management – riding the sea of change
Just as a breath of normality was beginning to set in, with many still bearing the scars from the first lockdown, here we find ourselves as a nation reluctantly moving into round two. The first wave certainly opened our eyes to areas of business which we once thought to be stable. As businesses quickly switched
Robot vs Human Commodity Trading
Learn how robots can connect trading processes, spot and execute trading opportunities, and more:
Are Insurance Brokers at Risk of Irrelevance?
While traditionally considered to be a people business, broking is not immune to a digital future. To date, the industry has been comparatively slow to feel the impact of digital technology, protected by regulation, the size of in-force portfolios, and the (now changing) customers’ tendency to stay put with their service provider without shopping around.
10 x Return on Delivery
The excitement of selecting and embarking on a new technology after a long and detailed evaluation is often short lived. Very quickly the exhilaration can turn into frustration when the delivery becomes challenging. Scope creep, project timeline slippage and internal resource dependencies often become the order of the day. So, What Does Make A Successful
Automation in Healthcare
Embrace The Automation Revolution in Healthcare I am going to talk to you about cars. Currently there is a revolution taking place in the automotive industry. Ever since the Californian car manufacturer, Tesla Motors, started to introduce cars that had advanced autonomous driving capabilities, the rest of the market has been playing catch up. Why
AI Implementation
If the buzzword for 2018 was Blockchain, for 2019 it is AI implementation. Every day, business blogs, news articles, and think-pieces talk about the coming of AI. From its risk and dangers, to its potential to transform the way we all live and do business. These are all worthwhile things to consider and be aware
Artificial Intelligence in Finance: enhancing the customer journey
There are huge pressures to innovate with automation and artificial intelligence in finance organisations. Drivers include the growth of digital advice platforms and regulatory uncertainty: incentives are cost efficiency, precision, accuracy, speed and the push for greater price transparency. Perhaps the greatest motivation of all, however, is that clients now expect a simpler customer experience.
Data Integration: Without it, Failure is an Option
The Astronauts were running out of air. The crew of Apollo 13 had seen crisis after crisis, and now this. After surviving an oxygen tank explosion as they had neared the moon, the crew had been forced to abandon their mission, taking refuge in the Lunar Module for their journey home. While this made sense