While traditionally considered to be a people business, broking is not immune to a digital future. To date, the industry has been comparatively slow to feel the impact of digital technology, protected by regulation, the size of in-force portfolios, and the (now changing) customers’ tendency to stay put with their service provider without shopping around.
Embrace The Automation Revolution in Healthcare I am going to talk to you about cars. Currently there is a revolution taking place in the automotive industry. Ever since the Californian car manufacturer, Tesla Motors, started to introduce cars that had advanced autonomous driving capabilities, the rest of the market has been playing catch up. Why
There are huge pressures to innovate with automation and artificial intelligence in finance organisations. Drivers include the growth of digital advice platforms and regulatory uncertainty: incentives are cost efficiency, precision, accuracy, speed and the push for greater price transparency. Perhaps the greatest motivation of all, however, is that clients now expect a simpler customer experience.
The Astronauts were running out of air. The crew of Apollo 13 had seen crisis after crisis, and now this. After surviving an oxygen tank explosion as they had neared the moon, the crew had been forced to abandon their mission, taking refuge in the Lunar Module for their journey home. While this made sense
… A Matter of Life or Death! The private hospital sector is under increasing pressure from regulators to improve safety standards for patients and hospital staff. With the media full of stories relating to the CQC (Care Quality Commission) stating 2 out of 3 private hospitals are failing to meet safety standards, it is clear
If there’s ever been a term that’s been overused, stretched and repeated in almost every business context in the last few years, it’s been AI (Artificial Intelligence). Most of these conversations amount to some form of the following “It will be revolutionary” “It’s going to change everything” and, of course “It’s on our roadmap”. In
Long gone are the days where work was only performed in an office. Today’s world necessitates platforms and solutions that enable staff to work meaningfully in any location – be that onsite at a client premises, during travel or at home. Internet-access to company systems is common. Typically, however, working remotely reduces productivity due to
Digital disruption within the insurance industry has gone from being met with feelings of trepidation at board level, to being embraced with a refreshing sense of optimism. According to recent research from Accenture, 80% of CEOs believe that AI and related technologies will significantly change the way they do business over the next 5 years.
We have examples of customer processes where we have achieved an automation success rate exceeding 95%. By 2020, automation and artificial intelligence will reduce employee requirements in business shared-service centres by 65%, according to Gartner. By that time, 40% of large enterprises will have adopted an RPA software tool, up from less than 10% today.