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While traditionally considered to be a people business, broking is not immune to a digital future. To date, the industry has been comparatively slow to feel the impact of digital technology, protected by regulation, the size of in-force portfolios, and the (now changing) customers’ tendency to stay put with their service provider without shopping around.
The excitement of selecting and embarking on a new technology after a long and detailed evaluation is often short lived. Very quickly the exhilaration can turn into frustration when the delivery becomes challenging. Scope creep, project timeline slippage and internal resource dependencies often become the order of the day. So, What Does Make A Successful
Embrace The Automation Revolution in Healthcare I am going to talk to you about cars. Currently there is a revolution taking place in the automotive industry. Ever since the Californian car manufacturer, Tesla Motors, started to introduce cars that had advanced autonomous driving capabilities, the rest of the market has been playing catch up. Why
If the buzzword for 2018 was Blockchain, for 2019 it is AI implementation. Every day, business blogs, news articles, and think-pieces talk about the coming of AI. From its risk and dangers, to its potential to transform the way we all live and do business. These are all worthwhile things to consider and be aware
There are huge pressures to innovate with automation and artificial intelligence in finance organisations. Drivers include the growth of digital advice platforms and regulatory uncertainty: incentives are cost efficiency, precision, accuracy, speed and the push for greater price transparency. Perhaps the greatest motivation of all, however, is that clients now expect a simpler customer experience.
The Astronauts were running out of air. The crew of Apollo 13 had seen crisis after crisis, and now this. After surviving an oxygen tank explosion as they had neared the moon, the crew had been forced to abandon their mission, taking refuge in the Lunar Module for their journey home. While this made sense
Emotional Intelligence Yes, Rational Decision-Making No It is accepted that machines/software perform better than humans when solving repetitive problems and performing rote tasks. So far, CEOs and CTOs have been assessing new technologies in terms of efficiency (more streamlined services, fewer people). However, we believe that the real potential of insurance Automation and Machine Learning
… A Matter of Life or Death! The private hospital sector is under increasing pressure from regulators to improve safety standards for patients and hospital staff. With the media full of stories relating to the CQC (Care Quality Commission) stating 2 out of 3 private hospitals are failing to meet safety standards, it is clear