Business Process Management Programmes (BPMs) are being quickly adopted by outsourcing companies to help them differentiate themselves in a busy marketplace, and provide their clients with a better service. They allow outsourcers to change internal processes rapidly to meet their customers’ requirements and support continuous improvement. Equally, end-to-end case management solutions (CMS) can ensure a high quality service and better coordination and delivery of services.
psKINETIC can help you leverage the powerful Appian platform to streamline processes, mobile-enable your workforce (from social care assessments to site inspections) and orchestrate processes between legacy systems that seem impossible to integrate with.
- Rapid applications or enhancement of existing solutions
- Integration with legacy systems, including the use of RPA
- Improving user experience
- Support with Appian upgrades (move to Tempo if you are still on Portal)
- On-going application support/L2
- Infrastructure consultancy, move to the cloud, and on-going support (we also have extensive Appian on-prem experience)