psKINETIC

Robotic Process Automation: More work with less staff

How do you stop staff having to re-key information?  How do you deal with repetitive back-office tasks?  How can you move information from one system to another when there is ‘no way of integrating’?  Welcome to Robotic Process Automation or RPA.  In essence, this is software that has been programmed to simulate users.  When used […]

Integrated Resource Management & Booking: Driving your margins

Resource management screen

Whichever healthcare service your organisation delivers, staff costs are likely to be your greatest expense.  Typically followed by equipment and room charges.  Increasing staff utilisation by just 5% (say from 65% to 70%) can actually lift your operating margin by as much as 2.5 %-points.  That is a lot – a typical healthcare services organisation […]

Referral Management: accelerated growth and common challenges

Referral management whitepaper

Summary – In the spring of 2016, psHEALTH surveyed Clinical Commissioning Groups in England on their use of referral management.  Our aim was to understand overall take-up of referral management services, the rationale for the introduction of such services, and associated financial savings for CCGs.  This whitepaper sets out a summary of our findings. For the […]

Wiltshire CCG Planning Referral Management to improve financial situation

Wiltshire CCG’s accountable officer and clinical chair have written a letter to local GPs (obtained and published online by Dr Phil Hammond) explaining that the body’s financial situation is “dire”:  “We have notified NHS England that we will miss our financial target by £4.8m in 2015/16 and on current planning assumptions will have a funding […]

Appian Around The World – London, UK (October 6-7, 2015)

Ingolv Urnes, Director, today attended Appian’s Around The World conference in London. The conferences, held across the globe, are for Appian customers, partners, product experts, and executives to educate and engage on the latest trends, news, and products. Our company has nearly 10 years’ experience of helping customers leverage the Appian platform to ensure our […]

Automate Referral Management

Better pathway control, lower cost, improved patient experience Click for brochure Click for Whitepaper: The Future of Referral Management How do you rein in the seemingly ‘unstoppable’ growth in secondary care referrals; ensure referrals are made to the correct secondary care consultant or most vitally, find a better out-of-hospital care solution for patients?  How do […]

psHEALTH to exhibit at Health+Care

Are you interested in automating referral management? Are you looking to implement a mobile care solution? Come and visit our stand N50 to discuss how we can help you or to view a demonstration.

Election: The HSJ on what it means for the NHS

What does it mean for the NHS? Five takes on the election outcome Here is the HJS’s take on the impact of a Conservative Government on the NHS. 1. Simon Stevens’ forward view vision is cemented as the NHS’s top priority.  He has the support of the Government. 2. Service change: Pressing on with big […]

PRM (~CRM) drives down hospital admissions by 40%

Care of the Frail & Elderly is often the most expensive and least effective.  Despite differences in healthcare systems, this is a problem across the western world.  According to the Economist, ChenMed, located in Florida, seems to have some of the ingredients for success:  an integrated, ultra patient-centric approach inspired by ‘know your customer’, rigorous […]

The real value of referral management?

A recent publication by the BMJ, following a successful Freedom of Information (FoI) request, reveals the considerable use of referral management schemes by CCGs. Rightly, the publication has generated an important discourse on how CCGs, and other organisations, commission value. Some of the key points revealed by the FoI request: 72 out of the 184 […]

Commissioning priorities: the case for clear rules

CCGs are being forced to manage demand for services in a more proactive way.  Hardly a week goes by without a CCG announcing restrictions on procedures available to patients.  Most recently three West Midlands CCGs changed the eligibility threshold for hip and knee replacements, expecting to save £2 million per year by reducing activity volume […]

psMOBILE 2.1 Release – Removing paper – Digital Care Management to the next level

“Our mission is to help organisations get rid of paper.  Paper processes add significant admin overhead and make it almost impossible to monitor compliance and quality. With the new features in psMOBILE 2.1, we are making it even easier for providers to digitalise frontline services, freeing up time to care and helping managers run safer, […]