Client Onboarding – How (un)-Intelligent Is Your Process?
The challenge sneaks up on you, slowly: A regulatory amendment, expansion into a new jurisdiction or launch of a new product. A pragmatic workaround is found, maybe some re-keying or an excel sheet to keep track. After a few years of iterative changes and workarounds, you find your organisation in a bit of a mess. […]
Ingolv T Urnes: The Goldman Memoirs – Part Two
No Mission Impossible: Snowstorm & Car Crash Another part of the DNA was this idea of never giving up. The deal or the project was pursued with the intensity of elite soldiers (I acknowledge that this appealed to me personally and that having survived, there may be a bit of rose-tinted glasses going on here). On a late-evening February flight […]
Ingolv T Urnes: The Goldman Memoirs – Part One
10 years at Goldman Sachs: 10 years at psKINETIC “Goldman Sachs has clearly shaped your approach to building psKINETIC,” a colleague said just before the Christmas break, “why don’t you write about it?” From the attic I took down my retired, beaten-up banker briefcase; it was empty except for a lovely note from my wife […]